We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. […]
2. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment. […]
4. Ensure that each customer has been given all possible attention needed for positive results through effective methods such as...