The Diamond Specialist is responsible for providing exceptional customer service, guiding clients through their jewelry purchases, and offering expert knowledge on diamonds and other precious stones. They play a crucial role in achieving sales targets, building strong customer relationships, and ensuring an excellent shopping experience. […]
• Assist customers in selecting diamonds and fine jewelry based on their preferences, budget, and needs.
• Educate clients on the 4Cs of diamonds (Cut, Color, Clarity, and Carat) and other product details. […]
• Handle inquiries, complaints, and after-sales...