Job Description:
Provides Technical and Warranty support for processors, motherboards, servers, and networking products through phone, email, and chat. Technical in nature troubleshoots and provides customer service. Technical Voice/Email/Chat - Support.
Typical Qualifications:
Education: Bachelor's degree in IT, Computer Science, or a relevant field. […]
Demonstrates strong verbal and written communication skills. […]
with minimum 6 months IT related work experience (BPO/Non BPO).
Knowledge/Skills/Abilities:
Experience in IT Technical Support/IT Helpdesk is preferred
Handle level 1 and 2 support...