Lead and supervise a team of logistics professionals, providing guidance, coaching, and support
Assign tasks and responsibilities, monitor performance and evaluations.
Foster a collaborative and high-performance team culture
Ensure exceptional customer service by overseeing the teams interactions with clients
Resolve complex customer issues, escalations, and complaints, ensuring timely and satisfactory resolutions.
Maintain strong client relationships and serve as a point of contact for key accounts […]
Allocate resources effectively, balance workloads, and ensure efficient workflow management...