Project Management: Lead and manage CRM-related projects from initiation to completion, ensuring that they are delivered on time, within scope, and on budget.
CRM Expertise: Utilize Microsoft Dynamics to optimize processes, enhance functionality, and improve customer engagement strategies.
Team Coordination: Collaborate with various departments (EZBO/ROG) to ensure alignment and proper execution of CRM initiatives.
Stakeholder Communication: Act as the primary point of contact for all project stakeholders, providing regular updates, managing expectations, and ensuring smooth communication.
Problem...