TASQ is hiring a team leader for our Spanish account. The pre-screening interview will take place over the phone, so please ensure your line is available. […]
- A minimum of 4 years of customer service experience in the BPO/BPM industry. […]
- At least B2 Level Spanish proficiency according to CEFR or Berlitz standards.
- Previous experience as a team lead for Spanish-speaking agents handling voice interactions (inbound or outbound calls). […]
- Manage teams effectively by handling tasks such as resource planning, career development, performance management, and attrition management.
- Provide coaching...