Metacom Solutions is urgently hiring for Oracle PL/SQL Developer […]
1. Provide 1st level support for Agent Support APP (Clarify/IVR/WEB/TAS) and other platforms that integrate with Clarify (RRP/BRM/RTR/POSA/MAX/PCRF). Fix clarify issues reported by the Call Centers and also for APP when the customers or representatives are having any issues while making transactions. Support in house Agent Support system on daily business.
2. Provide a proactive research and analysis on issues reported that may affect customer facing applications, with good technical insight that helps the next level of support...