Night shift - On-site
We are looking for a Customer Service Manager to oversee post-sale technical and non-technical support, ensuring efficient operations and excellent service delivery. […]
Manage remote customer service (phone, chat, text) and walk-in support.
Lead a team of specialists and support staff, overseeing daily operations.
Analyze customer issues and drive resolution strategies.
Act as a liaison between customers, production, and distribution teams.
Develop and implement best practices, policies, and process improvements.
Provide tactical and operational decision-making within a defined...