Join us and be a part of our newest US financial account to support workforce management team as WFM Team Lead . […]
Analyzes data and assesses trends. Develops actionable insights and recommendations in support of business objectives. […]
Ensure that workforce is staffed optimally by creating forecast and staffing models
Monitor request queues on a real time basis and ensure adherence to the planned and prepared schedules based on volume forecast […]
A minimum of 3 to 5 years in a leadership role. Must already have experience in a team leader role. […]
Demonstrates understanding of end-to-end...