Handle customer inquiries and process reservations efficiently via phone, email, or online platforms.
Maintain and update reservation records in the companys database or reservation system.
Coordinate with other departments (e.g., sales, operations) to ensure smooth booking processes.
Provide accurate information about company services, availability, and pricing to customers.
Ensure all reservations comply with company policies and procedures.
Monitor and manage booking schedules to avoid overbooking or conflicts.
Assist clients with modifications, cancellations, or special requests related to...