The Customer Solutions Officerin CBPS is amulti skilledrole servicing off-shore clientsof Citi.The overall objective of this role is to address external customer issues and provide ongoing customer service support for escalation, retention, collections, billing and telesales types of calls. […]
Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues […]
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and...