Applications Support Analyst

  • Company:

    Booth and Partners Pte Ltd

  • Location:

    Makati Commercial Center, Philippines

  • Salary:

    76,000-97,000

  • Job Type:

    Permanent

Proactively troubleshoot and close incidents and requests in line with customer expectations and contracted SLAs Maintain information technology industry expertise and currency of vendor certifications Innovate and share ideas on process improvement across all facets of the business unit to enhance workflow efficiencies Collaborate with Vendor Partners to ensure support mechanisms are in place to achieve timely triage and resolution of issues for applications, within required SLAs. Ensure application lifecycles are managed in accordance with best practice standards and guidelines. […]
Maintain...

2 days ago from: zoho.eu

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