Staff4Me is looking for an experienced IT Service Desk Supervisor to lead our dedicated team of support professionals. In this role, you will oversee the daily operations of the IT service desk, ensuring that all support requests are handled efficiently and effectively. You will mentor and train team members, enhance service delivery, and continually optimize support processes. […]
Supervise the IT Service Desk team, ensuring high-quality support for all IT incidents and service requests
Monitor service desk performance metrics, identify trends, and implement strategies for improvement
Lead and...