The Customer Service Representative (CSR) will serve as the primary point of contact for customer inquiries, orders, issues, and requests. This role requires strong communication skills, problem-solving abilities, and a commitment to providing a high level of customer satisfaction. The CSR will manage customer interactions through phone, email, and chat, providing information on products/services, resolving complaints, processing orders, and ensuring a seamless customer experience.
Customer Interaction : Respond to customer inquiries, complaints, and requests across various communication channels...