Qualifications
Highschool and College graduates with no BPO Experiencee
Average communications skills […]
Amendable to any given schedule
A team player […]
Job Description
Handle mileage plus reservations and queries.
Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.
Ensure accurate documentation of customer profiles/reservations.
Handle customer complaints and provide first time resolution.
Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information...