System & Network Administration : Install, configure, and troubleshoot hardware/software.
Technical Support : Provide helpdesk assistance and resolve IT issues.
Security Management : Implement security measures, monitor threats, and conduct audits.
Data Backup & Recovery : Ensure data protection and disaster recovery protocols.
User Training : Educate staff on software and system usage.
Vendor Management : Handle external IT service vendors and procurement.
Project Management : Lead IT-related projects and collaborate with other departments.