We are seeking a skilled Level 2 IT Support Engineer with experience in a Managed Service Provider (MSP) environment. The ideal candidate will possess a broad technical skill set, strong troubleshooting abilities, and a customer-focused approach. This role requires expertise in VMware ESXi/vCenter management , network configuration and troubleshooting (particularly with Fortinet firewalls, switches, and routers ), endpoint management , and familiarity with HaloPSA . Relevant certifications such as ITIL , CCNA , and Microsoft 365 are highly desirable. […]
Familiarity with Azure Active Directory...