Check documents received from claimant or intermediary and ensure their correctness.
Evaluate each claim assigned and conduct investigation when necessary.
Develop plans for investigation of claims and gather all necessary documents and information.
Communicate with adjusters, claimants, the insured and other parties to determine liability and coverage.
Maintain proper files for claims by collecting and organizing relevant documents and set up new claims using the company system.
Attends to all inquiries pertaining to the account he is handling and provide information as necessary.
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