We are looking for an experienced and driven Quality Manager to lead our quality assurance team and ensure the highest standards in service delivery. The ideal candidate will oversee QA operations, manage quality processes, and work closely with internal teams to implement best practices and drive continuous improvement. […]
Lead and manage the QA team to meet performance and quality standards
Develop and implement quality assurance strategies and initiatives
Monitor and analyze quality performance metrics
Provide coaching and development to QA staff and team leads
Collaborate with operations,...