Serves as a key member of the response team for handling customer complaints from China.
Need to interpret as a key member of the complaint response team from Chinese clients.
Handling Customer Complaints from China – Act as a key member of the complaint response team, serving as the point of contact between Chinese customers, the China office, and the manufacturing department to ensure swift and effective resolution of issues.
General Quality Assurance Operations – Manage complaint responses, internal audits, document preparation, on-site manufacturing inspections, and follow-ups.
Primary responsibility...