Act as a liaison between the IT Development group and business units for the development, implementation, and maintenance of new systems and/or enhancements of existing systems. Your future duties and responsibilities: • Evaluate new applications and identify systems requirements;
• Evaluate new IT developments and evolving business requirements, and recommend appropriate systems alternatives and/or enhancements to the current system; […]
• Create knowledge articles based on knowledge acquired during the transition and operational support activities, ensuring that knowledge articles are up to date...