We are currently seeking a highly motivated and experienced Contact Centre Supervisor to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre and ensuring that our team delivers exceptional customer service to our clients. […]
- Supervise and lead a team of contact centre agents in a fast-paced and dynamic environment
- Monitor and evaluate agent performance, providing regular feedback and coaching to ensure high-quality customer service […]
- Handle escalated customer complaints and provide timely and effective resolutions […]
...