Responsible for providing technical direction, guidance and resources to UM staff on a day-to-day basis.
Primary duties may include but are not limited to:
Manages creation, launching and coordination and development of UM quality initiatives […]
Coordinates with workforce for staffing requirements and scheduling of agents given leaves, absences and attrition […]
Collaborates with management and other cross functions in maintaining and exceeding set metrics […]
Requires a BA/BS degree; 2 years of related experience including experience in a lead role within Utilization Management or similar function...