Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila!
If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you!
Your Key Responsibilities
• Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.
• Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending...