• Provide first-line support to end-users for hardware, software, network, and other IT-related issues.
• Troubleshoot and resolve technical problems in a timely and efficient manner.
• Conduct regular maintenance and updates for software and hardware systems. […]
• Install and configure hardware and software components as needed.
• Ensure the security of the IT infrastructure, implementing and managing security protocols. […]
• Collaborate with third-party vendors for IT services and products.
• Modify existing software applications to improve functionality and meet changing business needs. […]
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