Want to expand your experience in one of the world’s largest IT and business consulting services firms? […]
• Resolve issues utilizing excellent customer service skills, problem-solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
• Receive and respond to user inquiries and requests via telephone, email, and case tracking system professionally and with speed, accuracy, and proficiency.
• To work in partnership with local management, colleagues, and clients at all levels to ensure requests are resolved to the satisfaction...