5 days working, rest in weekend, 22:00-7:00
We are a leading furniture e-commerce company dedicated to providing high-quality home furnishings and exceptional customer experiences. As we continue to grow, were looking for more professional Customer Service Representatives to join our team!
1. Respond promptly and accurately to customer inquiries via email, chat, or social media.
2. Provide product information, order status updates, and other relevant inquiries.
3. Resolve customer issues and complaints to enhance satisfaction.
4. Handle customer requests such as orders, returns, and refunds.