Field Services Technician need a solid understanding of IT principles, experience in troubleshooting and resolving complex issues, and a strong foundation in Windows operating systems and related technologie […]
The Field Services Technician will focus on the management and proactive maintenance of the IT hardware assets of the enterprise, and will primarily handle incident management, technical support and vendor management.
Ticket/Request Management Proactively take tickets and/or assign from the support queue. Provide customers with IT support; meet service level agreement. Continuously update...