Technical Support: Respond to technical inquiries and resolve issues related to hardware, software, and network systems.
Troubleshooting: Diagnose and troubleshoot problems with computers, printers, operating systems, and other IT-related equipment.
User Assistance: Provide on-site or remote support for employees experiencing technical difficulties.
Software Installation & Configuration: Install and configure software applications, updates, and patches on user systems.
Network Support: Assist with network issues, including connectivity problems, Wi-Fi troubleshooting, and VPN setup.
Maintenance...