We are seeking driven and technically-inclined IT Service Desk Associates to join our dynamic team at The H!RD Corp. in Quezon City, Metro Manila. This full-time role will have you providing frontline IT support and troubleshooting for our diverse client base, ensuring their technology needs are met efficiently and effectively. […]
• Respond to and resolve incoming IT support requests from clients via phone, email, and online ticketing systems
• Diagnose and troubleshoot a wide range of hardware, software, and connectivity issues […]
• Document all support activities and maintain accurate records...