Review the audit data across the account to review the account performance on quality parameters, identify the error trends […]
Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. […]
Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates […]
For an existing client, support the any new process addition by ensuring online process training is conducted for...