Non-voice Account / Csr
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Company:
BPO Global Inc.
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Location:
Quezon City, National Capital Region
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Salary:
25000
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Job Type:
Permanent
Respond to customer queries via email, live chat, or ticketing systems in a timely and professional manner.
Handle data entry and data processing tasks, maintaining accuracy and speed.
Review and verify customer information, resolve issues related to products/services.
Maintain updated knowledge of client products, services, and processes.
Document and escalate issues as required to ensure swift resolution.
Ensure compliance with company policies and maintain confidentiality of customer data.
Meet performance metrics such as quality, productivity, and turnaround time.
6 days ago from: jobslin.com
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