Provide support to Social Security System (SSS) members by assisting them with various transactions at branch offices.
Responsibilities include guiding members through the application and claims process, verifying and processing documents, addressing inquiries about contributions, benefits, and loan applications, and ensuring efficient customer service.
Additionally, assist in troubleshooting common account issues, directing members to the appropriate departments when needed, and ensuring compliance with SSS policies and procedures.
Maintain a professional and customer-friendly approach to enhance...