Our client is looking for a Technical Support Specialist, internally known as Operations Support Specialist who will be responsible for monitoring system alerts during shifts, responding promptly to issues, and executing appropriate actions based on a flowchart. This role involves basic troubleshooting and problem resolution.
WORK SCHEDULE: 8:00 AM 5:00 PM Pacific Daylight Time (11:00 PM 8:00 AM Philippine Standard Time), follows Philippine holidays […]
Monitor system alerts and notifications during assigned overnight shifts
Follow established troubleshooting protocols to address issues […]
Restart...