We are looking for a committed and skilled Jr. Service Desk Support Specialist to join our IT team. The ideal candidate will be adept at providing advanced technical support and troubleshooting complex issues that escalate from our initial support level. Proficiency with various helpdesk ticketing software, remote management tools, and corporate communication platforms is critical for success in this role. […]
Manage, track, and efficiently resolve customer support tickets using industry-standard helpdesk ticketing software, ensuring high customer satisfaction.
Administer and support company devices...