The Customer Support Executive at Flying Tigers Express (FTE) will be the frontline representative for customer inquiries across multiple platforms, ensuring a smooth and efficient support experience. This role ensures adherence to service-level agreements (SLAs) for shipment deliveries. […]
Respond to customer and client inquiries across multiple channels (social media, email, website, phone) in a timely and professional manner. […]
Work with the operations team to track requested shipments, provide customers with timely updates, and ensure SLAs are met for deliveries. […]
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