1. Respond to customer complaints and reports regarding malfunctioning or faculty vending machines,
2. Coordinate with technical teams for immediate troubleshooting or maintenance of vending machines.
3. Maintain accurate records of complaints and actions taken to resolve them. […]
5. Process refund requests for undelivered or malfunctioning products from vending machines or OCS services.
6. Maintain positive customer relations by providing professional, courteous, and effective communication. […]
8. Collaborate with the marketing or product team to inform customers of new services, updates, or...