The Field Service Engineer is responsible for providing on-site technical support and maintenance for laboratory devices. This role involves installing, troubleshooting, repairing, and maintaining diagnostic devices to ensure optimal performance and customer satisfaction. The ideal candidate will possess strong technical skills, problem-solving abilities, and excellent customer service skills. […]
Provide initial training to customers on equipment operation and maintenance. […]
Respond to service calls and troubleshoot equipment issues on-site or remotely. […]
Escalate complex technical problems...