KDCI Outsourcing is looking for a detail-oriented and tech-savvy Email Support Contractor to join our team in supporting our client partner, a leading name in the digital advertising and publishing space. In this role, you will be responsible for providing efficient and accurate email-based customer support, primarily during night shifts. You will manage a variety of support cases, ensuring they are resolved promptly and in line with service level agreements (SLAs). The ideal candidate is a proactive problem-solver with strong communication skills, a keen eye for detail, and familiarity with AI...