Job Requirements:
Graduate of any course, preferably IT-related courses or relevant qualifications.
Minimum of 2-4 years of service desk experience
With experience on Active Directory or user account management
With experience on documentation
With experience on Desktop/Laptop and any other computer peripherals troubleshooting
With minimum experience on system and network monitoring
Good analytical skills, resourceful, and able to work under minimum supervision
Strong sense of ownership for one’s work and takes opportunity to contribute beyond the job description
Proactive, flexibility and adoptability...