Set up, develop, and implement strategies (Online to Offline) [Eg: Enabler, drop-ship, multiwarehouse, aggregator optimation, etc
Oversee day-to-day operational activities, ensuring smooth execution across distribution channels.
Develop and implement an effective Supply Chain Management system to support the enabler model and ensure the SCM system integrates with other operational and business tools for seamless functioning.
Manage customer support team in all channels, ensure a smooth customer journey from online engagement to offline delivery, while also monitoring customer feedback and addressing...