This is a full-time customer service call centre role based in Cebu, Central Visayas. You will be providing Spanish-language support to customers of our client, Firstsource Solutions Limited. This is a key position within our customer service operations, responsible for delivering exceptional service and support to our Spanish-speaking clientele. […]
Providing product and service information, as well as resolving customer inquiries and complaints […]
Identifying opportunities to enhance the customer experience and recommending process improvements […]
Fluency in both Spanish and English, with the...