As an individual contributor, the Customer Success Associate serves as the primary point of contact for assigned clients, ensuring strong relationships are built and maintained. This role is critical in onboarding new clients, guiding them through the companys health tech solutions, and collaborating with cross-functional teams to drive adoption, retention, and growth. The ideal candidate is customer-centric, proactive, and passionate about improving healthcare experiences through technology. […]
Serve as the primary contact for clients, establishing trust and ensuring a positive customer journey...