TASQ is looking for a travel call center team lead to work on-site either in F. Cabahug St. or Cebu IT Park. […]
About the job Team Lead - Travel Account (Cebu) […]
Independently handle, assist the customer to determine problems and provide resolutions on any customer care issues & service problems, coordinate escalations, assess customers needs
Motivating associates through effective management, career development and implementation of reporting mechanisms
Liaison with other areas of the company affecting technical support. […]
Analysis of reports including process dashboards and team performance...