The Product Manager for an IT & BPO Service Company is responsible for developing and managing digital solutions, automation tools, and service offerings that enhance business process efficiency. This role involves collaborating with cross-functional teams to drive innovation, optimize IT and BPO services, and ensure alignment with customer needs and market trends. […]
Collaborate with IT and operations teams to develop automation tools, AI-driven chatbots, RPA (Robotic Process Automation), and self-service solutions.
Ensure seamless integration of IT solutions with BPO workflows to improve efficiency...