Lead and manage the WFM team to meet performance and business goals.
Provide effective coaching and feedback to Assistant Managers and/or Senior WFM Executives to enhance individual and team performance. […]
Set clear performance expectations and team objectives; monitor KPIs to evaluate effectiveness.
Recommend strategies to balance staffing needs with operational efficiency and financial targets. […]
Oversee the quality and timeliness of work produced by the WFM team. […]
Guide teams in applying WFM tools and standards to support operational needs.
Set professional development goals for team...