Ensure that detailed daily dispatch report has been effectively sent to all stakeholders; according to RDD.
Answering queries through emails and phone calls from internal and external customers (clients, sales representatives)
Attends regular toolbox meeting to discuss priority deliveries, delivery concerns and proper delegation of accounts/clients to be handled per shift. […]
Cascade prioritization of dispatch to team for close monitoring and regular updates on delivery status via text (SMS), phone calls and emails.
Close coordination on booking requests, develop and cancellation to be escalated...