Job Summary:
We are looking for experienced Customer Service Representatives to join our Travel Account team.
As a CSR, you will assist customers with travel-related inquiries, including booking flights, hotel reservations, itinerary changes, cancellations, and providing travel advice.
You will handle calls, chats, or emails professionally while ensuring a seamless customer experience. […]
Assist customers with flight, hotel, car rental, and vacation package bookings
Modify or cancel existing travel reservations per customer requests and airline/hotel policies
Provide accurate and updated information...