As a Customer Service Associate for our Wireless & Broadband Services account in Davao, and you'll be updating payment information, resolving billing inquiries and disputes, and addressing technical issues related to login or devices. You will also assist customers with account management, including suspending or reconnecting services, as well as upgrading or downgrading their products. Additionally, youll handle inquiries about expired promotions and current offers.
What youll bring to the table:
Handle customer requests professionally and sympathetically
Exceed client and company performance...