Motivate the team to ensure client satisfaction and employee satisfaction. […]
Obtain understanding of client payroll rules and policies during implementation. […]
Highlight any discrepancies in historical calculation to the client. […]
Obtain client sign off on all payroll calculations and reports during implementation. […]
Train team members on soft skills required to interact within the organization and clients. […]
Enhance client training and encourage them to upgrade their product, if needed. […]
Work with other teams internally and at client’s end to ensure roadblocks are getting resolved...